Yep,
except for the "he didn't" part.
From the keyboard section
"Back in the good old pre-PC days we sold a system that required the user to hit Ctrl-A in order to sign on. We sold one to some outfit in Canada. Well, trying to get them going over the phone took an hour. We'd say, "Hit Ctrl-A," and they'd say, "Ok, we hit Ctrl, eh? And nothing happened, eh?""
Commenting disabled because this is an archive.